Postage to the UK is a set price of £3.50 and free delivery for orders over £40. We post all orders either same or next day. We send our smaller orders by Royal Mail and bigger orders by courier.
All overseas orders are sent with Royal Mail or courier. Prices are calculated by weight and a running total is shown in the shopping basket. This ensures all delivery costs are clear before you checkout. For overseas deliveries, parcels take a little longer but we will notify you of this when we ship your order.
Please note that these postage prices do not apply to wholesale orders. If you are interested in our wholesale prices, please email the team.
We are pretty confident you will be happy with our products. But we do offer a 100% no-quibble return policy. You can exchange any products or have a refund. We just ask that you contact us as soon as possible and return the item back to us within 14 days. Please contact us if you would like to return your items or return them to the address below, details of which will be in your parcel. Please ensure you get proof of postage as we cannot be responsible for lost parcels being returned to us.
Office 16 Astley Park Estate
Only exception is that we cannot accept used nappies back unless they are faulty. If you have any issues at all though, just contact us and we will try to help as best we can.