Jobs

We're hiring! 

JOB DESCRIPTION

We are a small, growing and planet-conscious business that tries to be ethical in everything we do.

We need a Fulfilment Assistant who will have responsibility for the Baba+Boo order and delivery processes.

As part of a small, expanding team you’ll need to be flexible - things change here from hour to hour!

 Key parts of the role include:

  • Picking and packing customer and retailer orders.

  • Despatching orders promptly, and prioritising those that are most urgent.

  • Identifying and resolving order errors quickly and accurately.

  • Receiving incoming stock into the warehouse and ensuring stock is readily available in the packing area.

  • Managing stock levels and ensuring website stock is up to date.

  • Communicating with stockists and customers via email and phone.

  • Reordering packing supplies.

We’d love to hear from you if you are:

  • Strong attention to detail - we pride ourselves on excellent customer service, so getting orders right is critical.

  • Customer-focus – you’re keen to identify issues and do whatever it takes to resolve them.

  • Commitment and organisation skills - we want someone who relishes the challenge whilst keeping on top of a fast-changing workload.

  • The ability to work on your own - we’ll provide full training and on-going support, but once you’ve settled in you will need to be able to work on your own initiative.

  • IT skills - experience of using an IT-based stock inventory system would be an advantage.

  • Strong inter-personal skills - the ability to communicate with stockists and customers via email and phone.

  • Good written English.

  • Adaptability - this is a fun, fast-moving business

Experience of a similar role would be an advantage but is not essential. The ability to prioritise and work quickly and accurately is more important than specific qualifications. We ask you to be flexible, and in return, we will always do our best to be as flexible and accommodating as possible - we believe in work-life balance.

Pay & Benefits

  • £8.00-£9.00 per hour.

  • Free on-site parking.

  • Paid holidays.

To apply please send your CV and covering letter to holly.ashford@babaandboo.com by Wednesday 25th September.